Frequently Asked Questions

Q. What are Neon Kactus Cups Made from?

Our glass cups are made from high quality borosilicate glass which have durable and heat resistant properties. Please ensure you warm the glass cup with warm water before pouring boiling water into the glass cup.

 

Our thermal sleeve and splash proof lid are made from fully recyclable silicone.

Q. Are Neon Kactus Cups Recyclable?

Yes, all the materials used in the production of our cups are 100% recyclable

Q. Are Neon Kactus Cups BPA Free?

Yes, Neon Kactus Cups are BPA Free.

Q. How do I clean my Neon Kactus Cup?

We recommend cleaning your Neon Kactus Cups before your first and after each use with hot soapy water, rinsing the cup thoroughly.

Q. Can Neon Kactus Cups be used in the Dishwasher?

Yes, Neon Kactus glass cups are suitable for the dishwasher, but make sure you remove the sleeve and lid first

Q. Can Neon Kactus Cups be used in the Microwave?

Yes, Neon Kactus Cups are microwave safe.

Q. Can Neon Kactus Cups be used in the Freezer?

Yes, Neon Kactus Cups are freezer safe.

Q. Do Neon Kactus Cups fit in my car cup holder

Neon Kactus Cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

Q. What size are Neon Kactus Cups?

Neon Kactus Cups are designed to hold 12oz or 340ml of liquid.

Q. Are other Neon Kactus Cup sizes available?

Neon Kactus Cups currently come in 12oz/340ml size only. However, we are exploring extending the range in the future.

Q. Are Neon Kactus Cups compatible with coffee machines

Neon Kactus Cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

Q. Will the Neon Kactus cup leak?

Our lids are made from soft silicone and fit snuggly on to the glass cup, so no leakage will occur
Our lids have also been designed for easy drinking on the go and so are completely splash proof when you are on the move.