Frequently Asked Questions

Glass Coffee Cups

Q. What are Neon Kactus cups made from?

Our glass cups are made from high quality borosilicate glass which have durable and heat resistant properties. Please ensure you warm the glass cup with warm water before pouring boiling water into the glass cup.

 

Our thermal sleeve and splash proof lid are made from fully recyclable silicone.

Q. Are Neon Kactus cups recyclable?

Yes, all the materials used in the production of our cups are 100% recyclable

Q. Are Neon Kactus cups BPA free?

Yes, Neon Kactus cups are BPA Free.

Q. How do I clean my Neon Kactus cup?

We recommend cleaning your Neon Kactus cups before your first and after each use with hot soapy water, rinsing the cup thoroughly.

Q. Can Neon Kactus Cups be used in the dishwasher?

Yes, Neon Kactus glass cups are suitable for the dishwasher. We do however recommend cleaning by hand with hot soapy water.

Q. Can Neon Kactus Cups be used in the microwave?

Yes, Neon Kactus cups are microwave safe.

Q. Can Neon Kactus Cups be used in the freezer?

Yes, Neon Kactus cups are freezer safe.

Q. Do Neon Kactus cups fit in my car cup holder

Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

Q. What size are Neon Kactus cups?

Neon Kactus cups are designed to hold 12oz or 340ml of liquid.

Q. Are other Neon Kactus cup sizes available?

Neon Kactus cups currently come in 12oz/340ml size only. However, we are exploring extending the range in the future.

Q. Are Neon Kactus cups compatible with coffee machines

Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

Q. Will Neon Kactus cups leak?

Our lids are made from soft silicone and fit snuggly on to the glass cup, so no leakage will occur
Our lids have also been designed for easy drinking on the go and so are completely splash proof when you are on the move.

Insulated Coffee Cups

Q. What are Neon Kactus cups made from?

Our insulated cups are made from high quality double walled 18/8 stainless steel keeping your drink hot for 6 hours and cold for 12 hours.

 

Our leakproof, screw top lid is made from food grade PP5 plastic which is fully recyabalble.

Q. Are Neon Kactus cups recyclable?

Yes, all the materials used in the production of our cups are 100% recyclable

Q. Are Neon Kactus cups BPA free?

Yes, Neon Kactus cups are BPA Free.

Q. How do I clean my Neon Kactus cup?

We recommend cleaning your Neon Kactus cup before your first and after each use with hot soapy water, rinsing the cup thoroughly.

Q. Do Neon Kactus cups fit in my car cup holder?

Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

Q. Are Neon Kactus Cups compatible with coffee machines?

Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

Q. Can Neon Kactus cups be used in the dishwasher?

No, Neon Kactus cups should not be used in the dishwasher.

Q. Can Neon Kactus cup be used in the microwave?

No, Neon Kactus cups should not be used in the microwave.

Q. Can Neon Kactus cups be used in the freezer?

No, Neon Kactus cups should not be used in the freezer.

Q. Will Neon Kactus cups leak?

Neon Kactus insulated cups have a fully leakproof screw top lid and will not leak while on the go. If your cup leaks at the seal between the lid and the cup itself, please check the silicone seal is positioned correctly.

Glass Water Bottles

Q. What are Neon Kactus bottles made from?

Our glass bottles are made from high quality borosilicate glass which have durable and heat resistant properties.

 

Our uniquely designed anti-slip grip is made from food grade, fully recyclable silicone.

 

Our leakproof, screw top lid is made from sustainably sourced bamboo including a stainless-steel metal insert for the purest drinking experience.

Q. Are Neon Kactus bottles recyclable?

Yes, all the materials used in the production of our bottles are 100% recyclable

Q. Are Neon Kactus bottles BPA free?

Yes, Neon Kactus bottles are BPA Free.

Q. How do I clean my Neon Kactus bottle?

We recommend cleaning your Neon Kactus bottle before your first and after each use with hot soapy water, rinsing the bottle thoroughly.

Q. Can Neon Kactus bottles be used in the dishwasher?

Yes, Neon Kactus glass bottles are suitable for the dishwasher. We do however recommend removing the bamboo lid before dishwasher use.

Q. Can Neon Kactus bottles be used in the microwave?

No, Neon Kactus glass bottles should not be used in the microwave.

Q. Can Neon Kactus bottles be used in the freezer?

No, Neon Kactus glass bottles should not be used in the freezer.

Q. Will the Neon Kactus bottle leak?

Neon Kactus glass bottles have a fully leakproof bamboo lid and will not leak while on the go.