Frequently Asked Questions

    Compostable Coffee Cups

    Q. Will Neon Kactus cups leak?

    Neon Kactus cups have a fully leakproof lid, meaning you can happily use on the go without worrying about any spills.

    Q. Are Neon Kactus cups compatible with coffee machines?

    Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

    Q. Do Neon Kactus cups fit in my car cup holder?

    Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

    Q. Can Neon Kactus Cups be used in the freezer?

    No, we do not recommend using your Neon Kactus cup in the freezer.

    Q. Can Neon Kactus cups be used in the microwave?

    Yes, Neon Kactus cups are microwave safe.

    Q. Can Neon Kactus cups be used in the dishwasher?

    Yes, Neon Kactus glass cups are suitable for the dishwasher. We do however recommend cleaning by hand with hot soapy water.

    Q. Are Neon Kactus cups BPA free?

    Yes, Neon Kactus cups are BPA Free.

    Q. Will my Neon Kactus cup breakdown in landfill?

    Compostable bioplastics are deigned to be composted and not thrown in landfill. Bioplastics require air, moisture and sunlight to break down properly and unfortunately, conditions in landfill tend to deprives these necessary elements.

    Q. If I can’t compost my Neon Kactus, is it still better for the environment than conventional plastic?

    Yes! There are several environmental benefits of Neon Kactus compostable products. Our products are made from plants using renewable, lower carbon, recycled or reclaimed materials.

    Q. Can I compost my Neon Kactus cup at home?

    Home composting conditions can vary, including factors such as moisture, temperature and time. We therefore do not make any claims here and recommend your Neon Kactus cup is compostable in a commercial facility.

    Q. How do I composted my Neon Kactus Cup?

    We have teamed up with UK waste company First Mile to compost your old Neon Kactus cups!
    Once your compostable cup has come to the end of its life, simply post it back to us and we will process it with other food waste to create green energy for the National Grid and nutrient-rich fertiliser for local farmers.

    Alternatively you can of course choose to personally commercially compost your Neon Kactus cup after life.

    Q. Does using crops in bioplastics impact land that could be used to feed people?

    If 50% of the globes plastic production were to be switched to crop-based bioplastics, the industry would only require 3% of the world’s cultivated land. Bioplastics are typically made from materials not suitable for human consumption. Producers do not use food grade crops during the manufacture of bioplastics, therefore crops can be grown on outlying agricultural land.

    Q. Is there a difference between biodegradable vs compostable materials?

    Biodegradable materials break down with the help of micro-organisms. Biodegradable plastics have no identified time limit set on how quickly they break down and these products may leave toxic residue behind.

    Compostable materials are capable of breaking down into carbon dioxide, water, and biomass at the same speed as cellulose. Compostable bioplastics must become indistinguishable in the compost and must not leave any toxic material behind.

    Q. What are Neon Kactus cups made from?

    Neon Kactus compostable coffee cups are 100% plastic free and made from lower carbon, fully renewable plant based materials. Our unique material blend is free from harmful chemicals including lead/cadmium, BPA, phthalates and melamine.

    Double Walled Coffee Cups

    Q. What are Neon Kactus cups made from?

    Our double walled cups are made from high quality PP5 plastic which offers both durable and heat resistant properties. PP5 is one of the most widely recycled polymers.

     

    Our thermal sleeve is made from food grade, fully recyclable silicone.

    Q. Are Neon Kactus cups recyclable?

    Yes, all the materials used in the production of our cups are 100% recyclable

    Q. Are Neon Kactus cups BPA free?

    Yes, Neon Kactus cups are BPA Free.

    Q. How do I clean my Neon Kactus cup?

    We recommend cleaning your Neon Kactus cup before your first and after each use with hot soapy water, rinsing the cup thoroughly.

    Q. Can Neon Kactus cup be used in the dishwasher?

    Yes, Neon Kactus glass cups are suitable for the dishwasher. We do however recommend cleaning by hand with hot soapy water.

    Q. Can Neon Kactus Cups be used in the microwave?

    Yes, Neon Kactus cups are microwave safe.

    Q. Can Neon Kactus Cups be used in the freezer?

    Yes, Neon Kactus cups are freezer safe.

    Q. Do Neon Kactus cups fit in my car cup holder?

    Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

    Q. Are Neon Kactus cups compatible with coffee machines?

    Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under most coffee machines.

    Q. Will Neon Kactus cups leak?

    Neon Kactus double walled coffee cups have a fully leakproof lid, meaning you can happily use on the go without worrying about any spills.

    Glass Coffee Cups 12oz

    Q. What are Neon Kactus cups made from?

    Our glass cups are made from high quality borosilicate glass which have durable and heat resistant properties. Please ensure you warm the glass cup with warm water before pouring boiling water into the glass cup.

     

    Our thermal sleeve and splash proof lid are made from fully recyclable silicone.

    Q. Are Neon Kactus cups recyclable?

    Yes, all the materials used in the production of our cups are 100% recyclable

    Q. Are Neon Kactus cups BPA free?

    Yes, Neon Kactus cups are BPA Free.

    Q. How do I clean my Neon Kactus cup?

    We recommend cleaning your Neon Kactus cups before your first and after each use with hot soapy water, rinsing the cup thoroughly.

    Q. Can Neon Kactus Cups be used in the dishwasher?

    Yes, Neon Kactus glass cups are suitable for the dishwasher. We do however recommend cleaning by hand with hot soapy water.

    Q. Can Neon Kactus Cups be used in the microwave?

    Yes, Neon Kactus cups are microwave safe.

    Q. Can Neon Kactus Cups be used in the freezer?

    Yes, Neon Kactus cups are freezer safe.

    Q. Do Neon Kactus cups fit in my car cup holder?

    Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

    Q. Are Neon Kactus cups compatible with coffee machines?

    Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

    Q. Will Neon Kactus cups leak?

    Our lids are made from soft silicone and fit snuggly on to the glass cup, so no leakage will occur
    Our lids have also been designed for easy drinking on the go and so are completely splash proof when you are on the move.

    Insulated Coffee Cups

    Q. What are Neon Kactus cups made from?

    Our insulated cups are made from high quality double walled 18/8 stainless steel keeping your drink hot for 6 hours and cold for 12 hours.

     

    Our leakproof, screw top lid is made from food grade PP plastic which is fully recyabalble.

    Q. Are Neon Kactus cups recyclable?

    Yes, all the materials used in the production of our cups are 100% recyclable

    Q. Are Neon Kactus cups BPA free?

    Yes, Neon Kactus cups are BPA Free.

    Q. How do I clean my Neon Kactus cup?

    We recommend cleaning your Neon Kactus cup before your first and after each use with hot soapy water, rinsing the cup thoroughly.

    Q. Do Neon Kactus cups fit in my car cup holder?

    Neon Kactus cups have been designed with an on to go lifestyle in mind. Our cups will fit in the majority of car cup holders.

    Q. Are Neon Kactus Cups compatible with coffee machines?

    Neon Kactus cups have been designed to be completely barista friendly and will fit perfectly under all coffee machines.

    Q. Can Neon Kactus cups be used in the dishwasher?

    No, Neon Kactus cups should not be used in the dishwasher.

    Q. Can Neon Kactus cup be used in the microwave?

    No, Neon Kactus cups should not be used in the microwave.

    Q. Can Neon Kactus cups be used in the freezer?

    No, Neon Kactus cups should not be used in the freezer.

    Glass Water Bottles 550ml

    Q. What are Neon Kactus bottles made from?

    Our glass bottles are made from high quality borosilicate glass which have durable and heat resistant properties.

     

    Our uniquely designed anti-slip grip is made from food grade, fully recyclable silicone.

     

    Our leakproof, screw top lid is made from sustainably sourced bamboo including a stainless-steel metal insert for the purest drinking experience.

    Q. Are Neon Kactus bottles recyclable?

    Yes, all the materials used in the production of our bottles are 100% recyclable

    Q. Are Neon Kactus bottles BPA free?

    Yes, Neon Kactus bottles are BPA Free.

    Q. How do I clean my Neon Kactus bottle?

    We recommend cleaning your Neon Kactus bottle before your first and after each use with hot soapy water, rinsing the bottle thoroughly.

    Q. Can Neon Kactus bottles be used in the dishwasher?

    Yes, Neon Kactus glass bottles are suitable for the dishwasher. We do however recommend removing the bamboo lid before dishwasher use.

    Q. Can Neon Kactus bottles be used in the microwave?

    No, Neon Kactus glass bottles should not be used in the microwave.

    Q. Can Neon Kactus bottles be used in the freezer?

    No, Neon Kactus glass bottles should not be used in the freezer.

    Q. Will the Neon Kactus bottle leak?

    Neon Kactus glass bottles have a fully leakproof bamboo lid and will not leak while on the go.

    Q. Can I Use My Neon Kactus Water Bottle For Hot Drinks?

    Yes, Neon Kactus glass water botttles can be used for both hot and cold drinks

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